CHALLENGING CONVERSATIONS

Skill Building

28 October 2025
09:00-17:00
Zurich
English
For women

For Win-Win Interactions

Turn every challenging conversation into an effective dialogue. Understand how to change your default mindset and behavior and learn techniques for a win-win result.


Have you ever had a difficult conversation with your boss or with your kids? Did you know that all difficult conversations have the same underlying pattern? This workshop is designed to build on the skills of listening, inquiry and effective dialogue. We will explore our most challenging conversations and develop awareness where we tend to get stuck. We will learn the underlying framework of all difficult conversations and practice using a set of tools that help us prepare a challenging conversation and transform it into a win-win dialogue. The workshop is highly interactive, offering many opportunities to engage in role play and put your new skills into practice!

Outcomes

You will

  • build awareness around your default mindset and behavior when faced with a difficult conversation

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  • understand some of the typical “red flags” that crop up in all difficult conversations

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  • develop awareness of the underlying framework of all difficult conversations

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  • devise an action plan for what you need to stop doing and what you need to start doing

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  • learn effective techniques for getting “back on track” when the conversation is going poorly

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  • benefit from the possibility to network with peers from other companies

Format

Time Frame

This is a one-day workshop from 09:00 to 17:00 with several short breaks and a lunch break. Please arrive on time and plan to stay all day.

Cost

One credit per participant. Additional credits can be bought at CHF 1,300 per attendee.

Language

The workshop is held in English.

Target Audience

Designed exclusively for female leaders, this workshop welcomes a maximum of 21 participants from various Advance member companies and is targeted at mid-level, high-potential candidates with at least eight years of experience.

Malvika Singh

Malvika Singh

Managing Director IMPACT

Malvika has over thirty years of experience as a successful leader in a multicultural environment. She works with Boards, CEOs, senior executives, and top leadership teams on organizational and leadership development.


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Excellent advice from a role model like Malvika. Good balance of theory and practice.
- Sophia, participant

Registration

This offer is exclusive to Advance members. Participants can be registered in our member area.

Susan Lemmke, Event Specialist

Questions?

Get in touch and learn more about our Skill Building offer. Susan Lemmke, Event Specialist, is happy to help.


Advance Skill Building for Rising Leaders

The Advance Skill Building workshops equip talented women with the core skills, capabilities, and leadership mindset that are critical to climb the corporate ladder. We also run workshops for male managers to help them become more inclusive leaders. Every workshop is also an excellent opportunity to meet peers from different Advance member companies, allowing you to broaden your business network.

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Find out more about the next opportunities to come together, get inspired, acquire new skills, exchange best practices, and power up your network! All our events are designed to foster gender equality in the Swiss workplace.


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